The 10 most common service actions now take less than 15 minutes with Lexmark — tasks that typically take hours on competitor devices.
When Lexmark engineers look at a printer, they see beyond the hardware. A complete revolution in printer serviceability is just one of the key differentiators of the new 9-Series lineup.
The challenge was clear: routine maintenance tasks were taking hours to complete. The solution? Reimagine printer design from the ground up. By bringing field technicians directly into the design process, they transformed what was possible.
The new 9-Series has been engineered for simplicity, making it easy to use — and easy to service. In the rare cases when onsite maintenance is required, an experienced technician can perform the 10 most common service actions — even highly complex tasks — in less than 15 minutes, according to Lexmark testing. That’s less time than it takes to clean out your email inbox.
Another fun fact: did you know the toner cartridge removal was inspired by your seat belt? When Lexmark usability engineers were thinking about simplifying how to remove a toner cartridge in the new 9-Series, they looked to something most of us use every day: a car’s seat belt. Just like you use one hand to push a button to unlatch your seat belt, you can use one hand to push a button to remove a Lexmark toner cartridge. Easy, efficient and done in seconds.
The Lexmark 9-Series portfolio — which global tech analyst firm IDC called “disruptive” last year when it was unveiled — emphasizes versatility, simplicity and sustainability. By expanding it with three new models, this lineup now includes an even more extensive AI-ready range of A3 printers and multifunction printers (MFPs), offering customers a wider selection of price points, print speeds (from 25 up to 55 prints per minute (ppm)) and a choice between monochrome or color devices. Among other benefits, this allows organizations to create a cohesive Lexmark-only fleet tailored to their specific needs, from individual desktops to larger workgroups requiring A3 (or 11-by-17-inch) output.
With the new Lexmark 9-Series, you get reassuring versatility, exceptional sustainability and surprising simplicity from such sophisticated technology. And as with all Lexmark devices, you can be confident that they are all reliable, durable, cost-saving and secure by design.
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