PrintSolv
Newsletter

Dear Valued Partners,

As I look back at the last seven months, I’m reminded how much servant leadership matters—leading with care, listening first and driving results by putting people and partners at the center. At TD SYNNEX, that’s how we show up for you.

Our specialty sales groups and services go beyond distribution, helping you attach more solutions and strengthen customer relationships. Diversification has been a consistent theme, and today it’s more important than ever—expanding not just in print, but across audio/visual (AV), physical security and unified collaboration. Together, these areas create new growth paths while protecting and evolving your core business.

With TD SYNNEX, you have the expertise, services and partnerships to grow, diversify and win.

Sincerely,

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Desiree Cruz
Vice President, Vendor Business Management

News from Xerox and Lexmark

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A winning combination: two industry leaders redefining print together

Together, Xerox and Lexmark are redefining the future of print. As one team, we are set to deliver more value, expand our reach and lead in managed print services. Xerox + Lexmark is not just about combining powerful legacies—it is a catalyst for transformation. Our two complementary portfolios deepen our capabilities. We are better equipped than ever to deliver innovative, end-to-end solutions that drive success for our partners across every geography and industry.

By operating as One Xerox, we are truly better together—and poised to succeed through our partners’ success.

Those attending TD SYNNEX’s Inspire event are welcome to stop by booth 1202 to explore how Xerox and Lexmark are transforming print technology to help your business grow and your clients thrive.

Let’s talk about your business and how we can elevate your print portfolio. Contact [email protected] or [email protected] to get started.

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BPO article

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Unlocking growth with TD SYNNEX: insights from the Endpoint Solutions Panel

By: Patricia Ames, BPO Media

As a trade media attendee at TD SYNNEX’s June event, I witnessed an insightful panel discussing the company’s expanding role as a comprehensive resource for technology resellers. The session, moderated by Augie Staab, Senior Manager of Go-to-Market Solutions, highlighted TD SYNNEX’s shift beyond devices into adjacent technologies and services, emphasizing strategic partnerships and tailored solutions.

The panel featured key leaders: Dennis Levinson (Vice President of Vendor Management), Todd Alexander (Senior Director of Product Management), Dylan Leach (Endpoint Connectivity Lead) and Scott Young (Senior Vice President of Product Management and Procurement). Together, they explored how TD SYNNEX supports resellers with global delivery of components like motherboards, graphics processing units (GPUs) and AI-enabled parts, integrated power and cooling solutions and robust connectivity offerings.

Dennis Levinson emphasized TD SYNNEX’s global footprint and collaboration across teams, delivering end-to-end technology stacks including white-label solutions. Todd Alexander spotlighted the rising demand for power and cooling due to increased AI workloads and data center energy use, urging resellers to capitalize on growing needs for reliable power management, backed by value-added services from TD SYNNEX.

Dylan Leach stressed connectivity’s critical role, pushing partners to adopt 5G and cellular failover for resilient networks, with access to carrier programs supporting seamless integration. Scott Young introduced “Selecta,” a soon-to-launch online configurator enabling partners to design custom endpoints efficiently, alongside expert teams and business development support.

The panel underscored tangible results, with TD SYNNEX paying out over $39 million in carrier program commissions last year alone. To unlock new revenue and growth opportunities, Staab’s closing message urged resellers to think beyond devices, embrace new categories like power and connectivity and leverage TD SYNNEX’s expertise and tools.

Going forward, if you want to expand your solutions and profitability, TD SYNNEX’s Endpoint Solutions team is always ready to help.

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News from Avaya

TD SYNNEX Launches API Connection With ECI’s Printanista + PO Processor Promotion

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Streamline Your Fulfillment Process With TD SYNNEX PrintSolv

In today’s fast-paced world, businesses need to stay ahead of the curve with seamless, efficient operations. For those in the print industry, this means automating processes that can be both time-consuming and costly, like managing consumable inventory. TD SYNNEX PrintSolv helps you simplify your fulfillment strategy by connecting data collection agents to our system, ensuring you can fulfill consumables automatically and ship directly to your end customer — without the need to hold large amounts of on-hand inventory.

We’ve developed strong partnerships with leading data collection agents, including EKM Insight, KPAX, MPS Monitor and FM Audit, allowing us to offer automation across multiple data collection agents. We are excited to announce that ECI’s Printanista has been added to the list.

Are You Using PO Processor Without a TD SYNNEX Connection?

If you’re currently fulfilling in-house through PO Processor but don’t yet have a connection to TD SYNNEX, now is the perfect time to take action. Adding us to your connections list will provide a direct, automated path to consumable fulfillment — no more managing stock levels or handling complex logistics on your own. Enjoy 20% off your monthly recurring fee through August 31.

Get Started Today

Getting connected is easy! Simply reach out to [email protected] to start the process. Our team is ready to assist you every step of the way.

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Avaya Infinity Platform—forge unbreakable customer connections

Today’s contact center isn’t living up to its potential. With Avaya Infinity, Avaya removes silos and unifies experiences to remake your customer’s contact center into a connection center that strengthens relationships and builds value.

Why upgrade? One platform. Infinite potential.

Enterprise stability

Accelerate with confidence, tapping trusted technologies from Avaya—the partner of choice for large, complex enterprises.

Extreme agility

Unlock and extend the power of your customer’s existing infrastructure investments to stay infinitely adaptable to evolving customer and market demands.

Unlimited flexibility

Innovate in unlimited ways across cloud, on-premises and hybrid environments, selecting and switching among AI tools of choice with complete freedom.

Rock-solid reliability

Your customers can modernize on their terms and timeline, never compromising on the control, extensibility and security that is essential to enterprise leadership.

How it works? Capture the power of intelligent orchestration and creating connections

Avaya Infinity, now with support for model context protocol (MCP), unifies data and systems to deliver contextual, continuous customer journeys.

  • Get the advantages of cloud with the security and data sovereignty of on-premises
  • Infuse omnichannel conversations (chat, email, text, social) with AI-driven workflows
  • Hyper-personalize experiences for customers and employees
  • Connect and orchestrate without heavy-lift integrations
  • Rapidly adapt with AI-agnostic orchestration

When leading with Avaya Infinity, your customers can leverage a platform strategy that focuses on innovation that’s adaptable, secure and designed to preserve existing investments while evolving to meet customer and market demands. Avaya Infinity allows organizations to work smarter with tools that empower collaboration, reduce IT dependency and drive real business outcomes. Differentiate your company and be the change agent your customers need when you partner with TD SYNNEX and Avaya.

Contact your TD SYNNEX Avaya business development specialist at [email protected] to learn how you can jumpstart your Avaya practice.

News from 3 Doodler

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Lexmark expands 9-Series lineup with three new models — available now.

Lexmark announced significant additions to its core print offerings: three new models for its landmark 9-Series line of printers and MFPs. These additions further solidify Lexmark’s commitment to providing extensive printing innovations in formats accessible to organizations of all sizes.

The Lexmark 9-Series portfolio — which global tech analyst firm IDC called “disruptive” last year when it was unveiled — emphasizes versatility, simplicity and sustainability. By expanding it with three new models, the lineup now includes an even more extensive AI-ready range of A3 printers and MFPs, offering customers a wider selection of price points, print speeds (from 25 up to 55 prints per minute (ppm)) and a choice between monochrome or color devices. Among other benefits, this allows organizations to create a cohesive Lexmark-only fleet tailored to their specific needs, from individual desktops to larger workgroups requiring A3 (or 11-inch by 17-inch) output.

In addition to the 9-Series models available in 2024 (CX833, CX961, CX962, CX963 and CS963), Lexmark is expanding the lineup with models CX950, CX951 and MX953.

“With these additions, the 9-Series truly shines as the premiere line of printing innovation, cementing the A4 simplicity in an A3 package,” said Chris white, Director of Global Product Portfolio at Lexmark. “We’re offering businesses the flexibility to choose the perfect printer to meet their exact requirements, all while enjoying the benefits of Lexmark’s renowned reliability, ease of maintenance and sustainability. The 9-Series optimizes the absolute best in Lexmark craftsmanship.”

For more information on current promotions and to partner with Lexmark, contact [email protected].

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TD SYNNEX Launches Digital Bridge to Simplify Integrations for Technology Partners

TD SYNNEX announces the launch of the initial phase of the TD SYNNEX Digital Bridge Microsoft Teams Plugin, now available to customers in North America. This is the first plugin available as part of the new TD SYNNEX Digital Bridge solution.

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Discover how 3Doodler helps you create without limits

WobbleWorks—the inventor and patent holder of 3D pens—leads the category with 3Doodler, a leading global 3D pen brand. Our pens are simple, safe and mess-free, enabling kids and adults to bring their imagination to life in 3D. With strong holiday performance and 30%+ year-over-year (YOY) growth for five consecutive years, 3Doodler is a proven hero item: high-velocity at retail, a repeat purchase driver and a standout Q4 gift. Backed by more than five million pens sold, adoption in over 20,000 U.S. schools, strong consumer reviews and consistent success at top retailers—including Target, Macy’s BJ’s, Kohl’s, Barnes & Noble, Michaels and Walmart—3Doodler continues to deliver unmatched performance across channels.

A complete ecosystem for every shopper

  • Start+ Essentials (ages six plus): Perfect for toy; education; science, technology, engineering and math (STEM) and kids’ arts and crafts.
  • Flow and Pro+ (ages 14+): Strong sellers in electronics, gifting and adult crafting.
  • Ecosystem of refills and accessories: Ensures repeat sales and long-term category growth.

3Doodler offers something for everyone—an innovative product family that keeps consumers engaged and coming back for more.

Contact your TD SYNNEX sales representative today to learn how to capture this momentum and grow your sales with 3Doodler.

News from TD SYNNEX Capital

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The Third Annual Direction of Technology Ecosystem Report

Discover TD SYNNEX’s Direction of Technology Ecosystem Report, offering insights into today’s and tomorrow’s emerging trends and innovations shaping the technology landscape. This comprehensive guide provides actionable strategies and expert analysis to help you navigate the future and stay competitive in a rapidly evolving market.

TD SYNNEX Ecosystem Report

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Win more print opportunities with flexible payment solutions

Today’s customers want more than technology—they need smarter ways to pay. Financing with TD SYNNEX Capital helps you position print solutions that are easy and affordable.

Overcome pricing barriers

Financing spreads costs across predictable payments, helping organizations refresh printers and multifunction devices without straining limited budgets.

Bundle more

Package hardware, software, services and supplies into one solution. This simplifies procurement for public sector agencies and businesses while growing your deal size.

Close faster

Lead with financing to reduce cost objections and speed up decision making. Keep focus on value—like security and features—instead of upfront expense.

Stay current

Financing aligns with technology refresh cycles, creating natural opportunities for upgrades and repeat business.

Interested in learning more? We’re having a webinar on October 15 at 2 p.m. EDT. Or email us at [email protected] today.

Join now

News From

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2025 Channel Chief: Desiree Cruz

Congratulations to our very own Desiree Cruz on being listed as a CRN 2025 Channel Chief.

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